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Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.
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Delivery Time
Orders are usually delivered within 4–7 business days after dispatch, depending on your location and courier availability.
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Shipping Charges
A flat shipping fee of ₹99 will be applicable on every order, regardless of the number of items purchased.
Shipping charges are non-refundable.
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Payment Method
We currently accept prepaid orders only.
Cash on Delivery (COD) is not available.
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Lost or Damaged Shipments
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If your order is lost or damaged during transit, please contact us via WhatsApp or email within 24 hours of delivery.
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A complete unboxing video is required to claim a refund (50% refund as per our Refund Policy).
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Address Accuracy
Please ensure your shipping address and contact details are accurate and complete.
We are not responsible for delays or failed deliveries caused by incorrect addresses.
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Returns & Refunds
For details on refunds, please refer to our [Return & Refund Policy].
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Customer Support
For any queries regarding your order or shipping status, please contact us at:
whatsapp us on : +91-8073515402
DM us on Instagram: @elarabypragati.in
email us at : elarabypragati23@gmail.com